Shipping policy

PROCESSING & DELIVERY TIME

When submitting your order online we commit to deliver to your preferred delivery address within 3 to 4 days.

 - We currently only deliver to Malta. 

- We are looking at setting up deliveries to Gozo in the near future.

- We do not ship internationally.

DELIVERY FEES

- Delivery is free of charge on all orders over EUR 40.  Delivery fee of EUR 4.00 will be charged for orders lower than EUR 40.

PICK-UP

Customers who prefer to pick up their order may do so from our hair salon in Zurrieq: 

THE ROOM (Hair & Beauty),

380, Vjal l-Indipendenza,

Zurrieq. ZRQ 2330. 

Google Maps link by clicking on the following: 

THE ROOM Malta

Our opening hours are:  

Tuesday: 09:00 - 17:00

Wednesday: 09:00 to 14:00

Thursday: 09:00 to 19:30

Friday: 09:00 - 17:30

Saturday: 09:00 - 17:00

*We will reimburse any delivery fees charged by our online shop if customer opts to pick up his order. 

OUT-OF-STOCK PRODUCTS:

We will inform you at our earliest when we run out of stock of an ordered product. We commit to offer 2 options to our customers:

1) Full refund

2) Agree on a longer delivery term - stock is replenished every 14-21 days.